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Step 1 - How to determine image size?
Please have an accurate width and height of your image ready. Always write width first then height; example: 11x9.
What is crop?
This is the area around your image. Cropped means that we will trim your artwork to show the art images, and do not crop means that we will frame the entire artwork including the edges around the artwork. We only need this information if we frame your art. There is no charges for this option.
 
What is Matt Style?
This is matting style for your frame. We have five styles A, B, C, D, & E for you to choose from (below). You can leave this field blank if you do not want a mat with your frame. There is no charge for this option.
How to determine window size?
Specify your mat sizes for all around your image. The size of the mats around the frame is from 1.5" to 5" normally; but, that is not a limit by any means. Leave this field blank if you do not want a mat for your frame. There is no charge for this option.
What is total of my frame size?
This means that your image size plus the size of your mat all around the image. This is the size we base all our charges calculations. We do not count the width of the moulding (frame style) as part of your total frame size. Please review this size to see if it fits your needs. Otherwise, you can make is smaller by choosing small mat size all around, choosing smaller frame style, or cropping your image; or, you can make it bigger by choosing a larger mat size all around your image, adding a second frame, or choosing larger frame style. However, you will receive a frame larger
frame than the specified total frame size on the order form depending on the width of the moulding that you choose.
Step 2 - How to choose your frame style?
Our stock material is limited to the most used and most contemporary choice of frames for artists, photographers, and art retailers. However, we work with individuals to provide any other frame styles that is not part of our stock items. Please contact us if our stocked product catalog does not fit your needs.
Step 3 - How to choose your matt color?
We offer three stock item choices of white, off-white, and black mats in either regular or acid-free choices. Please contact us if you would like to need any other specific mat color.
  
Step 4 - How to choose your glazing?
We offer three choices for your glazing: regular acrylic .040, UV acrylic OP3, and Non-glare acrylic P99.
  
Step 5 - How to choose your mounting options?
Basic - tape only on top of the image and hang - is included with all orders of custom framing. Dry mount ( heat activated) vacuum press is recommended for all artwork such as photos, posters, prints, diplomas, fabric and more. This process removes wrinkles and helps to place the art flat mounted on the backing board of the frame. Vacuum Press is not recommended for original paintings.
For framing a floating art, you also have the options of adding a 1/8" spacer to separate the art from the glazing. You also have an option of choosing clear mount tissue - cut to the size of your artwork - for your frame.
Basic Mounting Process:
Heat Activated Vacuum Press Mounting Process:
Step 6 - How to choose your hanging accessories?
At this time, we offer two choices: one is hanging accessories for wood frames and one for metal frames. We will provide you with the right size for the weight of your artwork.
 
Step 7 - What is custom fitting?
This is a service charge if you like us to frame your image for you. You can send us your image, and we will send you a complete frame based on your order.
Step 8 - What is my frame cost?
The total frame cost is the cost of framing your photo or what you are going to pay for the products. Extra charges on your invoice will be taxes, packaging, shipping. If there were any missing part to your custom frame order, we will notify you in the initial work order/invoice that you will receive by email. You will have a choice of paying online with Pay-pal or off-line payment options - credit card, check, money order or cashier's check.
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